Mariella left a comment with the idea to re-do the top of the bag. I thought it's a good one too, and got the bag, and went right to it. Why didn't I think of it myself? I'm a person for which there is YES or NO, HOT or COLD, RIGHT-WRONG etc. you get the idea. If there's a grey area, I have a real problem. So it was either hate the bag, and the strap, and put it away in the closet, or rip it all out and start again. It never crossed my mind, to just rip out the strap and make a button hole handle for this bag. It took me one and a half hour to fix it, and now I'm pleased, still not loving it, but I can use it. Thanks, Mariella!